Guide to Purchasing at Our Auto Auction
- Buyers Fee Schedule
- Internet purchases incur an Internet Bidding/Buying Fee:
- Under $4999: Fee $25
- $5000 and Over: Fee $50
- Tow Unit Description
- In BC, cars must be inspected by a licensed mechanic to be insured for road use when buying from a dealership or auction.
- If a car hasn't been inspected then they are labeled as "Tow Unit."
- If the vehicle displays warning lights like airbag or ABS issues, it will be labeled "not roadworthy – not suitable for transportation" and noted as a "Tow Unit" in the auction details.
- Being labeled a "Tow Unit" doesn't necessarily mean the car is in poor condition.
- After purchase, you must register the vehicle in your name at our location and sign a disclosure agreement recognizing its non-roadworthy status. Our staff will then park the vehicle outside our premises.
- For your assurance, you can secure storage insurance conveniently at insurance offices in Parksville. This ensures transparency, safety, and compliance, simplifying the process for buyers after their purchase.
- Only vehicles that sell in excess of Five thousand dollars ($5000), with a functional odometer reading of less than two hundred thousand (200,000) kilometers are eligible for arbitration. Vehicles deemed a tow unit are excluded from Arbitration and do not qualify.
- Service Engine Light - We Disclose if the engine light is ON via the picture of the Instrument Cluster, (not arbitrate able) it is the bidder's responsibility to make any necessary inquiries/investigation and accept the risk of not doing an inspection.
- Vehicles sold as TMU and Tow vehicles DO NOT qualify for arbitration, they are sold " as-is".
- Read our arbitration guideline for more information
- Please read before bidding
- All vehicles plus, buyers fee, history report fee and taxes. **While do our best to ensure the correct options and details are listed for each vehicle we cannot guarantee all options are functional and/or are present, this web site information should not be considered to be definitive. Information, policies, and specifications may be out of date, errors can occur due to data entry errors, or inaccurate information may otherwise be accidentally presented. As a result, accuracy cannot be guaranteed and we make no warranties or representations of any kind. Viewing in person is recommended. Please be advised there may be an outstanding recall notice (s) from the manufacturer for this vehicle. It is the bidder's responsibility to contact an authorized dealer to determine if any active recalls exist in regards to this vehicle. This vehicle has not been test driven and may not been inspected for any mechanical issues, accident repair or structural damage. This is a used Vehicle and most used Vehicles have defects, flaws and/or wear and tear. Please allow for this in your bidding. The Jett Auctions Policies will apply. It is the purchaser's sole responsibility to make any necessary inquiries and to inspect the item before placing a bid. Jett Auction makes no representations, expressed or implied, as to the quantity, kind, character, quality, weight, size or description of the property, or its condition, performance, merchantability or fitness for any use or purpose. All sales are governed by the Terms and Conditions of our Auction Policies
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Please be advised that Estate Lots must be removed by the close of business on Tuesday following the Saturday auction. Beginning on Wednesday, a storage fee of $10 per day will apply for up to seven days. If items are not retrieved within this timeframe, they will be considered abandoned. In such cases, the supplied payment method will be charged for any outstanding storage fees.
Buyers who abandon items may incur additional charges for disposal, including transportation and dumping fees. The balance for all purchases must be settled by 4 PM on the Tuesday following the auction. Failure to complete the transaction in full may result in forfeiture of the items, deposit, and potential legal action.
- THE REGISTERED PURCHASER MUST BE PRESENT FOR ITEM PICKUP AND REGISTRATION. NO THIRD-PARTY PICKUPS OR REGISTRATIONS ARE PERMITTED. VALID REQUIRED DOCUMENTS ARE NECESSARY TO COMPLETE THE PROCESS
- Non-compliance creates additional administrative work, document corrections, and delays that impact all purchasers. To maintain orderly operations, a $199 administrative fee will be charged to the purchaser’s account when these rules are not followed.
Thank you for choosing our auction platform. We look forward to providing you with a professional and seamless buying experience. If you have any questions or need further assistance, our knowledgeable staff is here to help. Happy bidding!
- Auction Schedule
- Vehicle Auctions are conducted every Saturday at 11:00 am, concluding around 1:30 pm.
- Daily vehicle viewing is encouraged from Thursday through Saturday to ensure informed decisions.
- Registration Process
- Registration opens on Saturday morning at 9:30 am at the front office.
- Participation is free, and all bidders must register before engaging in the bidding process.
- A valid Driver's License is a prerequisite for registration.
- Upon obtaining a bidding card, you are eligible to bid as vehicles pass through our auction tent.
- Lot #'s
- Vehicles are prioritized, starting with 1, 100, 150, 200, and so forth.
- Special lots (0A, 0B, etc.) are featured at Noon.
- Bidding and Down Payment
- A non-refundable down payment of $500 (for bids under $5000) or $1000 (for bids over $5000) is required after each successful bid.
- Accepted Payment Methods
- Cash
- Debit (consider daily limits; contact your bank for details)
- Money Order/Bank Draft
- MasterCard and Visa (2% admin fee will be charged)
- Personal cheques are not accepted.
- Terms and Responsibilities
- Vehicle declarations will be declared; please refer to the information provided.
- The highest bidder becomes the purchaser.
- Bidders cannot retract their bids; familiarize yourself with our Auction Policies.
- Bidders are fully responsible for their account and electronic devices during the entire auction process
- The purchaser is responsible for inspecting the vehicle before bidding.
- Payment in full or a non-refundable partial payment is required on Saturday after each winning bid.
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The remaining balance must be paid in full by 4:00 PM on the Tuesday immediately following the Saturday auction. Failure to remit full payment by this deadline will result in forfeiture of the deposit and may result in legal action.
If the outstanding balance is not received by the end of day on the applicable Tuesday, Jett Auction reserves the right to charge the remaining balance to the credit card provided at registration. A 2% merchant processing fee, along with any other applicable fees, will also be applied. -
Late Fee: $250 late payment fee will be applied to purchase total if full payment is not received by end of day Tuesday .
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Vehicle storage fee of $25 per day, starting the Wednesday after the auction, applies to unclaimed vehicles. After 7 days, a $100.00 per day storage fee is imposed. RV storage fees are $50 per day starting the Wednesday after the auction and $150 per day after 7 days. If you’re unsatisfied with a vehicle or RV purchase, you may recon sign it for a fee: $199 for vehicles, $299 for RVs/trailers. Once sold, listings become locked for buyer protection, requiring the auction house to fully redo the entire process again to get item ready for sale. RV's sellers will also be charge a $149 oversize fee if unit exceeds 20ft.
- All applicable taxes are added to the purchase price of taxable items.
- A variable buyer's fee is applied based on the winning bid price (see chart).
Dispute, Non payer and Charge Back Policy
Non-Paying Buyer Policy
All bids are legally binding. By placing a bid, the Purchaser agrees to complete the transaction if they are the winning bidder. A deposit will be charged to the card on file upon winning. The remaining balance, including all fees, must be paid by the end of day Tuesday following the auction.
Failure to complete payment or backing out of the transaction constitutes default. The Purchaser agrees to pay:
- Buyer’s and seller’s fees, $95 history/report fee, One week of storage fees and $250 late payment fee (if unpaid by Tuesday) If the vehicle is resold, the Purchaser is responsible for any shortfall between the original and resale price. Jett Auction reserves the right to charge the payment method on file, send the account to collections, and pursue legal action. The Purchaser agrees to pay all reasonable collection and legal costs.
Dispute and Chargeback Policy
All sales are final. Vehicles are sold “as is, where is,” with all faults, with no warranties expressed or implied. All disputes must be handled through Jett Auction’s Arbitration Policy.
- After Vehicle Pickup
If a Purchaser disputes a transaction after payment and taking possession:
- A $499 dispute fee will be applied. Jett Auction may contest the dispute, recover funds, and pursue additional damages and legal costs
- Deposit / Non-Completion Disputes
If a Purchaser fails to complete payment, does not take possession, or disputes a deposit:
- Buyer’s and seller’s fees apply, $95 history/report fee, One week of storage fees
- $250 late fee (if unpaid by Tuesday) and Responsibility for any resale shortfall. Jett Auction may retain the deposit, charge the card on file, send to collections, and pursue legal action.
Payment Authorization & Collections
By registering and bidding, the Purchaser authorizes Jett Auction to charge the payment method on file for any unpaid balances, including but not limited to:
- Winning bids and fees
- Total Balance due including all taxes and fees
- Late fees and storage
- Dispute-related fees (including $499 dispute fee)
If the payment method is declined, Jett Auction will attempt collection and may send the account to collections. The Purchaser is responsible for all related costs and legal fees.
Policy Enforcement Notice
This policy is not a scare tactic. It is necessary due to repeated issues with non-payment and disputes that cause financial harm to Jett Auction and its sellers.
Failure to complete a purchase:
- Prevents Jett Auction from collecting rightful fees
- Harms sellers through delayed or failed sales
- Removes opportunities from legitimate bidders
These policies protect the integrity and fairness of the auction process.
immediately due and payable.
Jett Auction reserves the right to charge any amounts owed to the payment method on file and/or pursue recovery through collections or legal action. The Purchaser authorizes Jett Auction to provide these Terms of Service, transaction records, vehicle listings, signed acknowledgments, and any related documentation to the card issuer or financial institution in defense of any chargeback or dispute.
Registration and Online Bidding Guidelines
Live Feed Details:
The live auction feed is scheduled to commence at approximately 11 am on Saturday. With a desktop or laptop, you can actively participate in the bidding process, complete with live visuals and audio. Excitingly, bidding is now also accessible via mobile devices such as phones or tablets. Simply log in, click the Video Button at the top of your device, and seamlessly engage with the live feed.
Bidding in a Live Auction:
Here’s how you can participate in the live auction:
Winning a Bid: If successful, expect to receive an invoice via email between 2:30 pm and 4:00 pm. A non-refundable down payment of $500 will automatically be applied to your purchase. Vehicle Pickup: Vehicles can be collected on Saturday until 3:00 pm or on Tuesday between 9:30 am and 5:00 pm. Please plan accordingly.
Onsite Insurance:
Rest assured, insurance services will be available onsite for your convenience.
Thank you for choosing our auction platform. We look forward to providing you with a professional and seamless bidding experience. If you have any further questions or require assistance, feel free to contact our dedicated support team. Happy bidding.!
